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Analytics Business Solutions Expert

7 days ago

Gurgaon, Haryana, India EXL Service Full time
Job Description

This role involves providing business insights and managing end-to-end project delivery. You will structure analytical solutions to address business objectives and problem-solving, translate stated or implied client needs into researchable hypotheses, develop sophisticated analysis plans to test those hypotheses given data and resource availability, and generate insights and storyboard effectively. You will have meaningful conversations with clients to support insight actionability and strategy decisioning, facilitate client working sessions, and lead recurring project status meetings. Additionally, you will develop long-lasting, trusted advisor relationships with clients, able to work in dual shore engagements across multiple time zones, manage business uncertainty, secure new opportunities within existing account relationships, and assess customer needs, pain points, behaviors, activation levers, headroom for growth, value propositions, etc.