Sales Support and Project Coordinator

3 weeks ago


Gurgaon, Haryana, India SMS group Full time

At SMS group GmbH, a global leader in metallurgical plant and rolling mill technology, we're seeking an experienced Sales Support and Project Coordinator to join our team. With over EUR 3.1 billion in annual sales and a workforce of 14,400 employees worldwide, we offer a dynamic and challenging work environment.

About Us

SMS India Pvt. Ltd., a 100% subsidiary of SMS group GmbH, has offices in Gurgaon, Kolkata, and Pune, as well as a workshop in Bhubaneswar. Established in 1989, the company specializes in engineering, design, and supply of equipment to the steel industry in India and abroad.

Job Description

This role involves managing customer inquiries, preparing offers, processing orders, and coordinating with internal departments and external stakeholders to deliver exceptional customer service.

Key Responsibilities

  • Respond to customer inquiries related to spare parts and service offers in a timely and professional manner.
  • Prepare detailed offers for spare parts and service solutions based on customer requirements and specifications.
  • Collaborate with technical teams and suppliers to ensure accurate and competitive pricing for offers.
  • Negotiate terms with customers as needed to secure orders.

Requirements

  • Bachelor's degree in Electrical or a related field with 5-8 years of experience in industrial project management from a Steel Industry or EPC company.
  • Proven experience in spare parts management, spare parts and service offer preparation, or order handling roles.
  • Strong customer service and communication skills, with the ability to interact effectively with customers and internal teams.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Proficiency in using ERP systems and Microsoft Office applications.
  • Knowledge of technical products and services, particularly in the Electrical & Automation domain, is preferred.

What We Offer

As an innovative and international employer, we provide a performance-driven work culture and opportunities for career growth and development. Our compensation package includes an estimated salary of EUR 60,000 - EUR 80,000 per annum, depending on experience and qualifications. We also offer a range of benefits, including a comprehensive health insurance plan, retirement savings plan, and paid time off.



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