Community Engagement Specialist
6 days ago
About T-Hub
We are seeking a skilled Community Engagement Specialist to join our team at T-Hub. This is an exciting opportunity to work with a pioneering innovation ecosystem that powers next-generation products and new business models.
As a key member of our team, you will play a crucial role in building and nurturing relationships with key stakeholders, including customers, partners, and internal team members. Your goal will be to create a positive and collaborative environment that promotes the growth of our startup and enhances the overall experience for our community members.
Key Responsibilities:
- Develop and implement strategies to build and grow the startup community.
- Foster a sense of belonging and engagement amongst the community members.
- Identify and connect with key influencers within the startup ecosystem.
Content Creation and Curation:
- Create and curate content that resonates with the community, including blog posts, newsletters, and social media updates.
- Share relevant industry news, trends, and updates to keep the community informed.
Events Planning and Execution:
- Organize and host events, both online and offline, to facilitate networking and collaboration among the community.
- Organize workshops, webinars, and meetups to provide value to community members.
Feedback Collection and Community Growth:
- Identify and empower community advocates who can promote the startups and their products/services.
- Encourage user-generated content and testimonials to generate credibility.
Data Analysis:
- Utilize analytics tools to track and measure the effectiveness of community initiatives.
- Provide regular reports on key performance indicators and community engagement metrics.
Collaboration with Cross-Functional Teams:
- Work closely with Corporate, International, Govt, and Innovation Management team to align community activities.
- Communicate community needs and insights to internal stakeholders.
Communication:
- Craft and distribute regular communications to keep the community informed about events, updates, and opportunities.
- Monitor and respond to community questions, feedback, and concerns across various channels.
- Address conflicts and moderate discussions to maintain a positive and inclusive environment.
Requirements:
- Bachelor's degree in business, marketing, communications, or a related field.
- Proven experience in community management, preferably in a startup or entrepreneurial environment.
- Excellent communication and interpersonal skills.
- Strong organizational and event planning abilities.
- Familiarity with the startup ecosystem, including key players, trends, and challenges.
- Enthusiasm about building and sustaining a positive and collaborative community.
Estimated Salary: $60,000 - $80,000 per annum.
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