
Healthcare Operations Specialist
8 hours ago
Salesforce HealthCloud Functional Consultants drive business requirements, solution design, and client education for leading healthcare organizations.
Responsibilities include:
- Conducting client workshops to gather and document key performance indicators
- MAPPING HEALTHCARE OPERATIONS INTO SALESFORCE HEALTHCLOUD SOLUTIONS
- Configuring Salesforce HealthCloud, Care Plans, Patient/Provider data models, and workflows
- Acting as subject matter expert (SME) for HealthCloud features and functionalities
- Collaborating with Architects, Developers, and QA teams to deliver innovative solutions
- Training client and internal teams on HealthCloud capabilities
Key skills required include:
- 2+ HealthCloud implementations as Functional Consultant
- Strong knowledge of healthcare processes and workflows (screening, primary care, aged care)
- Expertise in FHIR, HL7 standards, and interoperability frameworks
- Excellent communication and interpersonal skills
- Salesforce HealthCloud Consultant Certification (preferred)
The ideal candidate will have 6-10 years of experience in a similar role and possess strong knowledge of healthcare operations, FHIR, and HL7 standards. The ability to communicate effectively and work collaboratively is also essential.
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