Network Engineer

7 days ago


Pune, Maharashtra, India NTT DATA Full time

About the Role

This entry-level engineering position involves providing a managed service to clients, ensuring their IT infrastructure and systems remain operational. The primary objective is to deliver zero missed service level agreement (SLA) conditions, focusing on first-line support for standard and low complexity incidents and service requests.

Key Responsibilities

  • Understanding of network and telecom basics, including routers, switches, and exchanges
  • Configuring network equipment with minimal configuration
  • Providing hands-on technical support remotely
  • Basic understanding of voice PBX, dialer, voice recorder, and CDR
  • Closing assigned tickets within Service Level Agreement (SLA)
  • Interdomain knowledge for attending network and voice-related L1 calls
  • Maintaining inventory and spare management reports
  • Ensuring adherence to backup management process
  • Updating network documentation monthly
  • Enhancing device hardening daily checklist

What We Offer

We provide a comprehensive range of benefits, including:

  • A competitive salary of $65,000-$85,000 per year, depending on experience
  • A dynamic work environment that fosters growth and inclusion
  • Ongoing training and professional development opportunities
  • A generous leave policy and flexible working arrangements
  • A supportive team culture and mentorship program

About NTT DATA

NTT DATA is a global leader in business and technology services, serving 75% of the Fortune Global 100 companies. With a commitment to innovation and excellence, we help clients optimize and transform for long-term success. Our services include business and technology consulting, data and artificial intelligence, industry solutions, application development, and digital transformation.



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