Global Healthcare Solutions Associate
21 hours ago
Job Description
We are seeking a highly skilled professional to join our team as a Global Healthcare Solutions Associate. This role involves handling customer interactions, resolving complex issues, and driving business growth through exceptional service delivery.
About the Role
This is an exciting opportunity for candidates with experience in healthcare and customer service to showcase their skills and expertise. The successful candidate will work closely with our global teams to deliver exceptional results and drive business growth.
Key Responsibilities
- Handle inbound and outbound calls with high levels of professionalism and courtesy.
- Provide expert-level support for RCM and denial management processes.
- Work collaboratively with cross-functional teams to resolve complex issues and improve process efficiency.
Required Skills and Qualifications
- Minimum 6 months of experience in US Healthcare with RCM and denials.
- Excellent English communication skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
Benefits and Perks
- Cab provided (chargeable).
- International Trainers.
- World-class exposure.
- Excellent working environment.
- Flexible shifts, including night shifts.
Learning and Growth Opportunities
HCLTech offers continuous opportunities for growth and development. We believe in empowering our employees to take ownership of their careers and providing them with the tools and resources needed to succeed.
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