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ERP Technical Consultant

2 weeks ago

Hyderabad, Telangana, India beBeeTechnicalConsultant Full time ₹ 90,00,000 - ₹ 1,50,00,000

Job Title: Technical Consultant - Infor M3

Role Overview:

We are seeking an experienced technical consultant to join our team and provide expert-level support for Infor M3. As a key member of our team, you will be responsible for ensuring the smooth operation of our systems and providing top-notch customer service.

Key Responsibilities:
  • Provide L2/L3 technical support for Infor M3 including system logs, interfaces, workflows, and platform tools.
  • Monitor and troubleshoot batch jobs, job queues, and technical integrations using Infor ION, MEC, and Smart Office.
  • Manage user access, roles, and security within M3 and related platforms.
  • Analyze and resolve issues with custom scripts, personalizations, or API-based interfaces.
  • Collaborate with cross-regional teams to ensure uptime, performance, and resolution of production issues.
  • Participate in minor technical enhancements, patch validations, and configuration changes.
  • Support job scheduling, exception monitoring, and system alerts.
  • Maintain and update technical SOPs, issue logs, and scripts in shared documentation repositories.
Required Skills and Qualifications:
  • 39 years of hands-on experience in Infor M3 ERP Technical Support or Development.
  • Proficiency in tools such as: Infor Smart Office (M3 H5/Smart Client), Infor ION, MEC, Mongoose framework, scripting, and job automation.
  • Experience with interface troubleshooting and API integrations.
  • Familiarity with AS400 (iSeries) environments and DB2, especially if integrated with M3.
  • Experience working with development/test/prod environments, job movement, and environment refreshes.
  • Strong understanding of user provisioning, access roles, and environment configurations.