
High Impact Network Security Specialist
1 day ago
We are seeking a highly skilled and experienced High Impact Network Security Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our customers, ensuring their networks are secure and running smoothly.
Your CareerYou will work closely with our valued customers to address their complex network security concerns. This will involve analyzing situations or data to identify the root cause of issues and implementing effective solutions.
- Key Responsibilities:
- Provide expert-level technical support to customers via phone, email, and on-site visits
- Analyze complex network security issues and develop effective solutions
- Collaborate with cross-functional teams to resolve customer issues
- Document and maintain accurate records of customer interactions and issue resolutions
To be successful in this role, you will need to possess a strong background in network security, including expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
- Technical Requirements:
- More than 5 years of experience in customer-facing technical support
- Expertise in network security protocols and technologies
- Experience working with Firewall Central Management Systems
- Excellent English written and verbal communication skills
- Strong problem-solving and analytical skills
We offer a competitive compensation package, including salary, benefits, and opportunities for career growth and development.
- What We Offer:
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
- A comprehensive benefits package
- The chance to make a real difference in the lives of our customers
We are an equal opportunities employer and welcome applications from diverse candidates.
Please note that only shortlisted candidates will be contacted for further assessment.
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