Academic Coordination Specialist

5 days ago


Delhi, Delhi, India Boston Institute of Analytics Full time

We are seeking a proactive and detail-oriented Academic Coordination Specialist to join our EdTech team at the Boston Institute of Analytics in Pune, Maharashtra. This role plays a vital part in ensuring seamless coordination with academic counselors throughout the admissions process.

The ideal candidate will possess strong organizational, communication, and multitasking skills, with the ability to work effectively in a fast-paced environment. Key responsibilities include:

  • Pre-Admissions Sales: Assist academic counselors by managing initial student inquiries, scheduling appointments, answering preliminary questions, and providing information on program offerings.
  • Student Engagement: Serve as a point of contact for prospective students, helping them understand course options, prerequisites, and application steps.
  • Coordination with Counselors: Support academic counselors in organizing and preparing for counseling sessions, ensuring they have all necessary materials, brochures, and information for each student interaction.
  • Data Management: Maintain and update records of student inquiries, follow-ups, and interactions in the CRM system, ensuring accuracy and accessibility for the admissions team.
  • Follow-Up: Conduct regular follow-ups with prospective students on behalf of academic counselors, ensuring students are supported throughout the application process and promptly responding to inquiries.
  • Information Sessions & Online Video Calls: Help organize and coordinate information sessions, webinars, and Q&A events to provide prospective students with a comprehensive understanding of our offerings and application process.
  • Market Research & Insights: Gather feedback from prospective students and analyze inquiry trends to provide actionable insights to the admissions team and support continuous improvement.
  • Support Reporting: Prepare reports on pre-admission metrics, including student inquiries, follow-up activities, and conversion rates, to help track progress and optimize the admissions process.

This position requires a Bachelor's Degree in Education, Business Administration, or a related field, along with minimum 1 year of experience in academic coordination, admissions support, or educational counseling. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience in Customer Relationship Management (CRM) systems are preferred. The salary range for this position is ₹35,000 - ₹50,000 per month, depending on qualifications and experience.



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