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IT Applications Executive
3 weeks ago
Job Description
We are seeking an experienced Senior IT Applications Manager to oversee the management and operations of all academic, administrative, and enterprise IT applications at our campus.
The successful candidate will be responsible for managing the end-to-end lifecycle of enterprise applications, ensuring high availability, reliability, and security of all applications, and overseeing issue resolution and incident management.
- Key Responsibilities:
- Application Management & Operations
- Deploy, configure, upgrade, integrate, and optimize enterprise applications
- Ensure seamless operations of all academic, administrative, and enterprise IT applications
- Stakeholder Engagement
- Partner with academic leaders and administrative heads to understand requirements and deliver effective IT solutions
- Act as primary liaison with application vendors and service providers
- Strategic Planning & Governance
- Define and execute application roadmap in alignment with institutional digital transformation goals
- Establish governance standards, documentation, and compliance with IT policies
- Integration & Data Management
- Drive seamless integration of CRM, SIS, LMS, ERP, HRMS, and other systems
- Ensure data integrity, consistency, and accessibility across platforms
- Team Leadership & Vendor Management
- Lead and mentor application support team at campus level
- Manage vendor relationships, negotiate contracts/SLAs, and ensure quality service delivery