
Professional Housekeeping Leader
6 days ago
The role of an Executive Housekeeper is a strategic position that oversees the maintenance and cleanliness of properties, ensuring high standards are met.
- Key Responsibilities:
- Create and implement housekeeping policies, procedures, and checklists across all properties.
- Conduct regular property audits, including detailed snag lists for all areas, and ensure timely closure of pending items.
- Provide guidance to Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
- Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
- Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
- Monitor facility management budgets across properties, optimising manpower, inventory control, and chemical usage without compromising quality.
- Support recruitment, on-boarding, and training of facility staff at unit level, ensuring skill development and service excellence.
- Analyse member and guest feedback related to housekeeping and initiate corrective measures.
- Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
- Stay updated on industry innovations in cleaning equipment, materials, and sustainable housekeeping practices to recommend upgrades.
Required Qualifications:
- Bachelor's degree in Hotel Management or related field.
- 8–12 years' experience in housekeeping leadership within luxury hospitality.
- Multi-property or corporate-level experience preferred.
About This Role
This job requires a professional who can oversee the day-to-day operations of housekeeping across multiple properties. The ideal candidate will have strong leadership skills and be able to create and implement effective housekeeping policies and procedures. They will also need to stay up-to-date with industry developments and trends in sustainable housekeeping practices.
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