Chief Compliance Officer Leader

1 week ago

Gurgaon, Haryana, India Teleperformance Full time
Job Overview

We are looking for a highly skilled Director of Compliance to join our team at Teleperformance. As a key player in our compliance management department, you will be responsible for developing and implementing effective compliance frameworks that meet regulatory requirements and industry standards.

Key Responsibilities:

  1. Compliance Policy Development: Develop, implement, and continuously improve compliance policies, processes, and controls for SOC 1, SOC 2, PCI DSS, and ISO 27001 frameworks.
  2. Audit Process Management: Lead internal and external audit processes, including client audits, preparatory audits, and group certification audits. Ensure timely implementation of corrective actions for audit findings.
  3. Risk Assessment and Mitigation Strategy: Conduct regular risk assessments to identify and address compliance risks. Develop and maintain a robust risk management framework aligned with organizational goals.
  4. Team Leadership and Collaboration: Build, mentor, and lead a team of compliance professionals, fostering a culture of excellence and accountability. Collaborate with IT, legal, and business units to align compliance efforts with organizational objectives.
  5. Client Engagement and Communication: Engage with clients to address compliance-related inquiries, support RFPs, and ensure trust in the organization's compliance posture. Represent the company in client discussions, audits, and regulatory forums.
  6. Compliance Training and Awareness: Develop and deliver compliance training programs to ensure organizational awareness and adherence to standards. Stay updated on regulatory changes and provide insights on their impact to stakeholders.
  7. Compliance Reporting and Documentation: Maintain accurate and comprehensive documentation for all compliance activities. Generate regular compliance reports for executive leadership and stakeholders.

Requirements:

  • Education: Bachelor's degree in Computer Science, Information Technology, Law, or a related field. Master's degree preferred.
  • Experience: Minimum 12 years of experience in compliance management, audits, and certifications, with significant exposure to SOC 1, SOC 2, PCI DSS, and ISO 27001 frameworks.

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