Strategic Business Analyst

1 week ago


Noida, Uttar Pradesh, India Infogain Full time

Main Responsibilities:

Lead the design and development of a comprehensive LMS strategy for automobile dealer training, ensuring alignment with dealer network needs.

Key Responsibilities:

  1. Develop training programs tailored to different roles within the dealership, including sales personnel, service technicians, and customer service representatives.
  2. Evaluate and integrate multimedia content, interactive modules, and assessment tools to enhance the learning experience and ensure effective knowledge transfer.
  3. Collaborate with internal teams and stakeholders to define training objectives, content requirements, and delivery methods focused on sales techniques, product knowledge, service processes, and customer relationship management.

Requirements:

  • 4.5-6 years of experience
  • Primary skill: Business-Analysis
  • Sub skill(s): Business-Analysis
  • Additional skill(s): Technical SME, Insurance SME, Retail SME, Industry - Travel


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