Order Fulfillment Coordinator

5 days ago

Hyderabad Secunderabad Telangana, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Business Operations Associate

We are seeking a highly skilled and organized professional to join our team as a Business Operations Associate.

This role involves working closely with clients and vendors to facilitate order processing, scheduling, and resolution of any issues that may arise. The successful candidate will be responsible for ensuring seamless communication with clients, vendors, and internal teams.

  • Facilitates order placement and scheduling as needed.
  • Enters/updates data from emailed orders into our production application.
  • Ensures client is informed regarding order status, inquiries, and escalations.
  • Serves as the initial point of contact for incoming emails and chats from clients and signing agents.
  • Routes received inquiries to appropriate person or department when necessary.
  • Facilitates the assignment of vendors to clients for orders received.
  • Ensures assigned vendors meet company requirements.
  • Works to ensure client service level agreements (SLAs) are met.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Minimum 1 year's professional work experience.
  • Experience in dispatch, vendor management, or customer service.
  • Excellent English language written/verbal communication skills.
  • Demonstrated ability to work with multiple customers and accounts simultaneously.
  • Detail oriented, proactive, and organized.
Benefits:

This role offers the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.

Others:

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.

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