Talent Acquisition Specialist

4 days ago

Mangalore, Karnataka, India beBeeHumanResources Full time ₹ 18,00,000 - ₹ 25,00,000

About The Sleep Company

At the-sleep-company, we are redefining comfort with innovation and technology.

Job Description:

The HR Business Partner will work closely with business leaders to drive people strategies, enhance employee experience, and build a culture of performance and engagement across our teams.

Key Responsibilities:
  • Act as a strategic partner to business leaders in the BPO vertical, aligning HR initiatives with business goals.
  • Drive end-to-end employee lifecycle management including onboarding, performance management, engagement, and retention.
  • Manage workforce challenges such as attrition, absenteeism, shift adherence, and productivity.
  • Handle employee relations, grievance redressal, and conflict resolution with fairness and empathy.
  • Partner with business teams to identify skill gaps and drive capability-building initiatives.
  • Work on analytics – track and analyze key metrics like attrition, engagement scores, and productivity trends.
  • Collaborate on policy implementation, compliance, and process improvements.
  • Build strong engagement programs tailored to employee needs.
  • Be a cultural ambassador – drive company values and ensure high morale.
Requirements:
  • 3–8 years of HR experience, with at least 2 years as an HRBP in the BPO industry.
  • Proven experience in handling large employee bases.
  • Strong understanding of BPO workforce dynamics including shift operations, high attrition, and engagement challenges.
  • Excellent stakeholder management skills.
  • Strong problem-solving, conflict management, and decision-making skills.
  • Hands-on experience with tools, data reporting, and HRMS platforms.
  • MBA/PGDM in HR or related field preferred.

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