Cloud Service Documentation Specialist

2 weeks ago

Ellore, Andhra Pradesh, India beBeeTechnicalContent Full time ₹ 18,31,200 - ₹ 20,96,400
Job Description

We are seeking a skilled Technical Content Developer to create comprehensive concepts, examples, tasks, reference information, and in-product guidance for cloud services, automation, and Network Management products.

The ideal candidate is a persistent self-starter with strong collaborative skills who enjoys continuous learning and professional growth. This individual can excel in a fast-paced, highly technical working environment.

Main Responsibilities:
  • Design, develop, deliver, and maintain best-in-class user content.
  • Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.
  • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.
  • Analyze specifications and product descriptions and recommend the best documentation approach.
  • Learn the customer experience through hands-on usage of our cloud networking products.
  • Follow established style and process guidelines to provide consistency and completeness.
Requirements:
  • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products.
  • 5+ years of experience producing technical content.
  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
  • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
  • Ability to research complex technical concepts (independently and collaboratively).
  • Familiarity with XML authoring, content management, and courseware development tools.

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