Cybersecurity Specialist
2 weeks ago
Job Overview
At Palo Alto Networks, we are seeking a highly skilled and experienced Cybersecurity Specialist to join our team. As a Cybersecurity Specialist, you will be responsible for providing technical support and guidance to customers on the use and configuration of our cybersecurity products.
Key Responsibilities
- Provide technical support to customers via phone, email, and on-site visits
- Collaborate with cross-functional teams to identify and resolve complex technical issues
- Develop and maintain technical documentation and knowledge base articles
- Conduct training and knowledge sharing sessions with customers and internal teams
- Stay up-to-date with the latest product releases and industry trends
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in a technical support role, with expertise in Routing & Switching and Security technologies
- Strong understanding of cloud deployments, particularly in AWS and GCP
- Experience with next-generation firewalls and deep knowledge of product-level architecture and packet flows
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter to us. We look forward to hearing from you
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