
Project Coordinator for External Relations
7 days ago
This role plays a pivotal part in ensuring seamless execution and management of ongoing projects by supporting Account Managers and communicating effectively with clients.
Responsibilities:
- Support Account Managers in managing ongoing projects
- Handle client queries in Japanese, translating and updating internal teams in English for seamless communication
- Build strong client relationships by understanding their needs and providing tailored service options
- Prepare quotations and manage timely invoice submissions according to contracts
- Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications
- Identify and implement improvements in services, processes, and systems
Qualifications:
- Advanced language proficiency in Japanese (N1/N2 level certification)
- 1-2 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus
- Strong communication and organizational abilities, ensuring clear and efficient client interactions
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