Enterprise Billing Applications Support Specialist

5 hours ago

Pune, Maharashtra, India beBeeSupportEngineer Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
About the Job

We are seeking a skilled and experienced Support Engineer to join our team in developing enterprise-grade billing applications.

The ideal candidate must possess strong expertise in supporting and developing applications such as IAS, IBS+, IBBR, and IBPS written in IBM Informix 4GL, Java, Jasper, C#, and VB.NET.

The role involves development, maintenance, and support of applications, working on ServiceNow tickets, handling troubleshooting, and ensuring smooth execution of build and run activities.

Key Responsibilities:
  • Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications.
  • Work on ServiceNow tickets – incident, request, and change management.
  • Troubleshoot and resolve application issues in a timely manner.
  • Write and optimize code in IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.
  • Ensure smooth execution of build and run activities.
  • Provide support for billing-related processes and systems.
  • Participate in on-call standby support on weekends or EU business hours as required.
Must-Have Skills:
  • Strong coding ability in IBM Informix 4GL, Java, C#, VB.NET, Shell scripting.
  • Experience in troubleshooting Informix errors.
  • Prior experience in billing applications and strong understanding of billing workflows.
  • Hands-on experience in supporting enterprise-scale applications.
  • Ability to work in rotational shifts (including EU time zone coverage).
Qualification & Certification:
  • Bachelor's degree in Computer Science, IT, or related field.
  • Any certification in Java, Informix, or related technologies would be a plus.

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