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IT Technology Expert Professional for SAP S/4HANA Adoption
1 month ago
At SAP, we strive to help our customers succeed in their digital transformation journey.
We are seeking a highly skilled and experienced IT Technology Expert to join our SAP Enterprise Cloud Services team. This role will play a critical part in driving the adoption of SAP S/4HANA solutions, ensuring seamless technical and architectural discussions with customers, and developing solution roadmaps that meet their evolving needs.
As an IT Technology Expert, you will be responsible for:
- Analyzing and implementing SAP support methodologies
- Offering comprehensive knowledge of SAP S/4HANA architecture, conversion, migration paths, methodologies, and tools
- Supporting customers on technical queries and requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement
- Understanding SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine)
- Ability to own, lead, and coordinate operational tasks, escalations, and process improvements
- Supporting the operation of technical system landscapes
- Delivering high-quality results and ensuring stable operations
- Identifying top issues, defining an action plan, and driving the resolution process
- Supporting customer satisfaction surveys and commercial change requests
You will work closely with cross-functional teams, including sales, presales, and customer success partners, to ensure customer success. If you have a strong background in SAP solutions, excellent customer focus, and a passion for delivering consistent, high-quality results, this could be an exciting opportunity for you.
The estimated salary range for this role is $120,000 - $180,000 per year, depending on location and experience. This figure is based on industry standards and takes into account the level of expertise required for this position.
At SAP, we value diversity, equity, and inclusion. We believe that everyone has unique capabilities and qualities that make us stronger as a company. Our inclusive culture and flexible working models enable employees to thrive and realize their full potential. We strive to create a workplace where everyone feels included and valued.
