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Technical Problem Solver
1 week ago
We are seeking a highly skilled OTM Techno Functional Professional to join our team at Oracle. This position requires expertise in implementation and support of complex and critical service requests.
Key Responsibilities
- Provide excellence in customer service support, diagnosis, replication, and resolution of technical and functional issues.
- Drive complete and total resolution of each issue reported by the customer.
Required Skills and Qualifications
This role demands:
- Implementation and support experience of OTM systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.