
Chief Digital Innovator
17 hours ago
This role is focused on driving digital transformation across the organization. The successful candidate will be responsible for developing and executing a comprehensive digital strategy, ensuring alignment with organizational goals.
- Key Responsibilities:
- Develop and execute a digital transformation strategy that enhances productivity, reduces operational costs, and improves service delivery metrics.
- Lead cross-functional teams to create integrated digital solutions that meet the diverse needs of stakeholders.
- Collaborate with IT and business stakeholders to identify opportunities for digital solutions and oversee their deployment.
- Stay abreast of industry trends in digital transformation and assess their potential impact on GBS operations.
- Define KPIs and success metrics for digital programs and ensure continuous improvement and measurable ROI.
- Drive change management initiatives to ensure successful adoption of digital tools and processes among employees.
- Mentor and develop team members around digital skills and capabilities.
- Requirements:
- Bachelor's degree in Business Administration, Information Technology, or a related field; Master's degree preferred.
- 10+ years of experience in digital transformation, project management, or consulting, preferably within a GBS environment.
- Skills and Abilities:
- Strong understanding of digital technologies, data analytics, and automation tools.
- Proven track record of successfully leading cross-functional teams during complex projects.
- Excellent problem-solving skills and ability to think strategically.
- Outstanding communication and interpersonal skills; capable of engaging stakeholders at all levels.
- Experience with agile methodologies and change management practices.
- Scope and Impact:
- Operational Efficiency: Enhance productivity, reduce operational costs, and improve service delivery metrics across the organization.
- Strategic Vision: This role will contribute to shaping the long-term digital strategy of the GBS function, ensuring alignment with broader organizational goals and driving competitive advantage in the marketplace.
- Cross-Functional Collaboration: Will lead cross-departmental initiatives, fostering collaboration between IT, business units, and external partners to create integrated digital solutions that meet the diverse needs of stakeholders.
- Industry Leadership: By staying abreast of digital trends and best practices, the Senior Manager will position the organization as a leader in digital transformation, enhancing its reputation and attracting top talent in the industry.
What You'll Receive:
- Health Insurance
- Paid Time Off
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