Key Player

3 weeks ago

Gurgaon, Haryana, India REA Cyber City Full time
About REA Group

REA Group, a pioneer in online real estate, was born in 1995 from a simple yet ambitious question: Can we revolutionize the way people experience property? The answer was yes. And three decades later, REA Group is a market leader on three continents, still driven by that 'day one' mindset – innovation, growth, and a relentless pursuit of excellence.

We're expanding our global footprint with a new Tech Center in Cyber City, dedicated to accelerating REA Group's technology delivery through cutting-edge innovation. We're seeking top talent in India to join us on this exciting journey.

The Role

We're looking for an experienced Key Player - Cyber City CRM Architect (7-10 years) to join our Financial Services team at REA Cyber City. As a hub of innovation, our company sits at the intersection of consumer insights, nationally recognized brands, and unparalleled data intelligence. Our goal is to create a seamless, innovative experience for Australians finding and financing property.

In this role, you'll design, implement, and maintain HubSpot CRM, custom objects, workflows, and automations within a collaborative team environment. You'll work closely with stakeholders to gather requirements, translate them into technical specifications, and deliver effective solutions. Agile software development practices, like test-driven development and continuous delivery, will be your guide.

Your responsibilities will include:

  • Leading the implementation of HubSpot CRM, custom objects, workflows, and automations to meet business needs.
  • Designing and architecting solutions within HubSpot to achieve feature parity across various platforms and integrations.
  • Collaborating with stakeholders to gather requirements and translate them into technical specifications.
  • Developing and maintaining integrations with third-party applications and systems to enhance functionality and streamline processes.
  • Configuring and optimizing HubSpot features, such as custom objects, forecasting tools, and admin-related functionalities.
  • Creating and managing complex workflows and automations within HubSpot to improve efficiency and operational effectiveness.
  • Providing technical leadership and guidance to junior developers and cross-functional teams on HubSpot best practices and implementation strategies.
  • Ensuring compliance with data security and privacy standards while configuring and maintaining HubSpot CRM solutions.
  • Monitoring and optimizing HubSpot performance, troubleshooting issues, and implementing solutions for scalability and reliability.
  • Staying updated with HubSpot platform updates, new features, and industry trends to leverage them in enhancing our CRM solutions.
About You

We're looking for someone with:

  • 7-10 years of experience in implementing and administering HubSpot CRM, using HubSpot CMS Hub, and a strong focus on custom objects, workflows, and automations.
  • A Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field; or equivalent practical experience.
  • HubSpot certification (e.g., HubSpot Certified Administrator) is required.
  • Proficiency in scripting languages such as Python and/or Node.js for customization and integration purposes.
  • Strong solution design and architecture skills, with the ability to design scalable and efficient CRM solutions.
  • Experience in designing and implementing feature parity across different platforms and systems.
  • Demonstrated ability to work with cross-functional teams and stakeholders to deliver effective CRM solutions that meet business needs.
  • Knowledge of cost management, and the various functionalities and limitations within HubSpot across Professional and Enterprise platform platforms and other add-ons.
  • Experience in integrating third-party applications and APIs with HubSpot CRM.
  • Excellent communication skills and the ability to articulate technical concepts to non-technical stakeholders.
  • Strong problem-solving skills and a proactive approach to identifying and resolving issues.
  • Experience with Agile methodologies and project management tools (e.g., JIRA).
  • Familiarity with marketing automation tools and practices.
  • Previous experience in a senior or lead developer role focusing on CRM implementations and administration.
  • Contributions to the HubSpot community or a strong portfolio of CRM implementations and customizations is highly desirable.
What We Offer

We provide a hybrid and flexible work environment, transport options, meals provided on site, flexible leave options, insurances for you and your immediate family members, programs to support mental, emotional, financial, and physical health and wellbeing, and continuous learning and development opportunities.

At REA Group, we live by our values: customer obsession, ownership, invention, simplicity, courage, and ownership. We believe how we work is just as important as what we do to achieve our goals. Our commitment to Diversity, Equity, and Inclusion is unwavering – we strive to create a workplace where everyone feels valued, respected, and empowered to succeed.

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