Admission Guidance Expert
1 week ago
Counsel students on Admissions and Test Prep products, including GRE, GMAT, SAT, ACT, IELTS, and TOEFL.
Provide educational guidance on country selection, USA, UK, Canada, and Europe.
Stay updated on test prep course details.
Manage sales funnels, tracking enquiries, and follow-up with students.
Ensure high conversion rates of leads through various channels.
Regularly follow up with old and new leads, attend events, and organize workshops.
Collect and update accurate client information on portals.
Monitor schedules and operational tasks at locations.
Maintain student kits and ensure timely issuance.
Stay informed on various courses, colleges, test prep products, application processes, and deadlines.
Support teams for product services and second-level counseling.
Be proactive in up-selling and cross-selling relevant products.
Support Centre Manager in grievance management.
Communicate efficiently with students on batch details, timelines, and updates.
Participate in self-development initiatives through trainings and certifications.
Maintain student databases and extract reports.
Collaborate with cross-functional teams for IT-related process compliances.
Job Type: Full-time
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
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