Customer Service Ambassador

19 hours ago


Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 4,20,000
Customer Service Representative Job Description

This is an exciting opportunity to work as a Customer Service Representative. We are seeking a highly skilled and motivated individual who can provide exceptional customer service experience.

Job Responsibilities
  • Deliver Excellent Customer Service: Communicate with customers through various channels, including phone calls, emails, and chats.
  • Respond to Customer Inquiries: Provide timely and professional responses to customer inquiries, offering accurate and helpful information.
  • Resolve Customer Complaints: Address customer complaints in a fair and efficient manner, ensuring high levels of customer satisfaction.
  • Stay Up-to-Date: Maintain knowledge of products, services, industry trends, and developments.
  • Collaborate with Teams: Work collaboratively with internal teams to achieve business objectives and improve customer experiences.
Required Skills and Qualifications
  • Education: Bachelor's degree in any field or equivalent experience.
  • Communication Skills: Excellent verbal and written communication skills in English, Hindi, and Kannada.
  • Teamwork: Ability to work independently and as part of a team.
  • Flexibility: Flexibility to work 6 days a week with varying shift timings.
  • Technical Skills: Basic knowledge of MS Excel and other Microsoft Office applications.
Preferred Qualifications
  • Previous Experience: Previous experience in customer service or related field.
  • Linguistic Skills: Knowledge of Indian regional languages, such as Tamil, Telugu, or Marathi.
  • Adaptability: Proven ability to work in a fast-paced environment with multiple priorities and deadlines.


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