Senior Automation Engineer

5 days ago

Gulbarga, Karnataka, India beBeeAutomation Full time ₹ 8,00,000 - ₹ 10,00,000

Automation Specialist:

As an Automation Specialist, you will collaborate with cross-functional teams to implement and maintain innovative automation solutions. This role focuses on designing and building scalable workflows that integrate Microsoft 365, Business Central, and Jira Service Management.

  • Develop complex automation flows using Power Automate / Logic Apps for ticket creation, enrichment, and notifications.
  • Monitor flow execution and troubleshoot automation failures to ensure seamless integration.
  • Design and implement automation to synchronize SharePoint content (KB), customer contacts, or Business Central triggers with Jira Service Management.
  • Support the development of Service Level Agreement (SLA) tracking and reporting dashboards (Jira + Power BI/SPO).
  • Maintain comprehensive documentation for all created and updated flows.
  • Collaborate closely with QA/QC and Jira Consultant to ensure operational flow compliance.
  • Perform test automation with sample ticket scenarios to validate functionality and quality.

Requirements:

  • 1-2 years of experience working with Power Automate or Logic Apps.
  • Basic understanding of APIs, webhooks, and JSON fundamentals.
  • Familiarity with the Microsoft 365 ecosystem, particularly Outlook, SharePoint, and Teams.
  • Bonus: Jira/JSM understanding and expertise.
  • Strong attention to detail and a willingness to continuously learn and grow.

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