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5 days ago
We are seeking a highly skilled and experienced Team Member to join our Accounts Receivable team.
The ideal candidate will possess excellent analytical and communication skills, high energy, self-motivation with a high degree of accountability, oral and written communications skills in English, and capability to work under time pressure in a dynamic business environment.
The successful candidate will be responsible for assisting with day-to-day calls/queries relating to billing processes, reporting activities and progress reports to seniors, resolving inquiries/queries related to Billing, adhering to policy guidelines for billing, managing and recovering outstanding payments from customers, contacting debtors, negotiating payment plans, resolving disputes, and ensuring compliance with company policies and legal requirements.
In addition, the candidate will investigate and address customer concerns related to billing, payments, or account discrepancies, download bank statements for all accounts, provide bank statements, remittances and correspondences received to collectors on the same day, perform regular standard tasks of Customer Invoicing Processing function, ensure that cash is applied only based on defined process without exceptions, collate all remittances for Cash/Wire/Cheque payments received and apply to correct invoice using Remittance Advice from customers or related collectors, reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund, and provide details of un-applied and unidentified cash to all collectors daily and follow up proactively to get details of applications.
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Accounts Receivable Specialist
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