Senior Call Center Operations Manager

Responsibilities: Handle outbound/inbound calls for UK-based clients Communicate fluently in English Meet daily/weekly targets for calls, conversions, or issue resolution Update CRM or call logs accurately Maintain customer satisfactionHealth insuranceProvident fund

Center Operations Lead:The primary focus of this role is to spearhead the operational aspects of a team. Key responsibilities include fostering a culture of collaboration and innovation, optimizing workflow, and driving performance metrics.Key Skills:Effective inventory managementMonitoring departmental records and attendanceCoordinating with Ops Manager for...

Experience: Must have 3-5 years of experienceEducation: B.E./B.Tech/MCA in Computer ScienceLocation: GuwahatiMandatory Skills/Knowledge : Setup and configure servers Troubleshoot technical issues Conduct devices inspections Handle hardware upgrades & replacements. Log issues or complaints and issue an ID number against the issue or complaint. Assign...

Senior Office Manager (1 Post)Requirements:Graduate (MBA preferred) with 7+ years of office management/administrative experience.Strong leadership, communication, and problem-solving skills.Ability to handle multiple tasks under pressure.Key Responsibilities:Supervise day-to-day office operations and administration.Coordinate between departments for smooth...

Position Senior Manager - MaintenanceJob Grade G9BJob Title Department Head Parenteral BlockSub-function ParenteralFunction EngineeringLocation GuwahatiManager s Job Title Senior ManagerNo of Direct Reports if any 10Areas of Responsibility Overseeing the engineering functions of parenteral block Coordination with production personnel contractors ...

Senior Site LeaderWe are seeking a highly skilled and experienced Senior Site Leader to join our team. As a Senior Site Leader, you will be responsible for leading a team of employees in the field, ensuring that they have the necessary tools and resources to complete their tasks efficiently.About the RoleThis position is key in promoting a positive and...

Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies.Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency.Operational Expenditure Management Responsible for managing and optimizing operational...

Job Title: Departmental Operations ManagerWe are seeking a highly skilled and experienced Departmental Operations Manager to join our team.This is a leadership role that requires exceptional management skills, with the ability to motivate and guide a team of staff to achieve operational excellence.The ideal candidate will have a strong background in...

Company OverviewJio, a leader in the Media & Telecommunications industry, drives India's foremost telecom operator with a formidable customer base of over 400 million. Our digital prowess extends to robust apps and services across both B2C and B2B landscapes. Specializing in cloud-native telecom solutions, including a comprehensive 5G suite and probing...

Senior Fleet Excellence Manager RoleWe are seeking a highly skilled Senior Fleet Excellence Manager to lead our team of Delivery Executives. This is an exciting opportunity for a seasoned professional to drive excellence and make a meaningful impact on our operations.The successful candidate will be responsible for:Optimizing the efficiency of Delivery...