Ethnic Wear Quality Specialist

As a Senior Quality Manager, you will be responsible for overseeing the end-to-end quality function at our manufacturing factory.

• Fabric and Trim Inspection: Ensure that all incoming fabrics, trims, laces, beads, sequins, zari, and other embellishments meet our high standards of craftsmanship.
• Quality Control Process: Implement robust quality systems across the factory floor to ensure shrinkage, colorfastness, embroidery strength, wash tests, and hand-feel tests are conducted before bulk production.
• Collaboration with Sourcing and Merchandising Teams: Coordinate with these teams for approvals and rejections to maintain quality standards.

• In-Line Inspection: Monitor inspection for embroidery, print alignment, color matching, and stitching consistency to prevent defects.
• Garment Measurements: Ensure garment measurements match our size standards across all styles to provide accurate fits.
• End-Line Checks: Supervise end-line checks for finishing, ironing, labeling, and packaging of ethnic wear products.
• Zero Defect Shipment Culture: Drive a culture where every shipment meets our quality standards.

• Embroidery and Embellishment Inspection: Inspect embroidery (hand & machine), beadwork, sequin work, gota-patti, mirror work, and applique for durability and design accuracy.
• Standardization of Quality: Standardize quality for thread strength, bead/stone fixing, and fastness of embellishments to ensure consistency.
• Operator Training: Train operators on handling delicate ethnic fabrics like silk, chiffon, georgette, and cotton blends to prevent damage.

• Quality Checkpoints: Implement quality checkpoints at critical operations (cutting, stitching, embroidery, finishing) to identify and prevent defects.
• Defect Prevention Techniques: Introduce techniques to reduce rework and wastage, improving efficiency and productivity.
• Compliance with Internal Benchmarks and Statutory Norms: Ensure compliance with internal quality benchmarks and statutory norms to maintain our reputation.

• Leadership and Team Management: Lead the QA/QC team of in-line checkers, embroidery inspectors, finishing auditors, and packing quality staff to drive quality excellence.
• Skill Enhancement Training: Conduct skill enhancement training for checkers, tailors, and finishing teams on quality standards to upskill them.
• Closing Quality Issues: Work closely with production supervisors to solve quality issues in real time.

• MIS Maintenance: Maintain MIS on rejection %, defect analysis, and audit performance to track quality metrics.
• Quality Reporting: Share weekly and monthly quality reports with management to inform decision-making.
• Customer Complaint Analysis: Analyze customer complaints/returns related to fit, color bleed, embroidery damage, or shrinkage, and drive corrective actions.

• Degree/Diploma: Degree/Diploma in Textile Technology, Apparel Manufacturing, or Fashion Technology.
• Experience: 10–15 years' experience in garment manufacturing with at least 5 years in a quality leadership role.
• Skills: Deep knowledge of ethnic wear garment construction and finishing, eye for detail in embroidery, embellishment, and handwork quality, strong leadership and people management, good analytical and problem-solving ability, and knowledge of Lean / Six Sigma.