Linux System Administrator
3 weeks ago
Job Title: Networking Managed Services Engineer (L2)
About the Role:
The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients.
Responsibilities:
- Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA).
- Focuses on second-line support for incidents and requests with a medium level of complexity.
- May also contribute to / support on project work as and when required.
Key Skills:
- Manage All AWS Non-Windows Server Support (Linux)
- Knowledge on Linux Administration and LVM management
- Manage Server Hardening Process.
- Manage PMP Console (Patch management console)
- Manage VAPT Process for Linux Server.
- Linux All Version (RedHat/Ubuntu/Amazon Linux/Centos/---) OS Support.
- Linux Server Vulnerability knowledge
- Hands on experience on Patching and Staging activity of Linux Servers.
- Working knowledge of ITIL framework
- Provisioning and Decommissioning of Linux servers.
- Health & Performance Monitoring of servers.
Secondary Skills:
- Should have Basic knowledge on Windows or VMware/Nutanix
- Building and commission Physical Windows and ESX Servers,Virtual machine.
- Houskeeping activity and VM decommission
- Basic understanding on Windows/Vmware concepts.
- Networking- Basic Knowledge of LAN, MAN, WAN
- Client Handling, Raising OEM Call/Tickets, Troubleshooting Issues.
About NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer:
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.
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