Customer Service Associate

2 weeks ago

Bengaluru, Karnataka, India MSI Services Pvt Ltd Full time

MSI Services Pvt Ltd is seeking an experienced Sales Support Associate to join our business operations team in Bangalore, India. This is a semi-voice process that involves processing customer orders efficiently and accurately.

The successful candidate will have 4-6 years of experience in order fulfillment, customer service, or a related field. They should possess excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

In this role, you will be responsible for:

  • Processing customer orders received via phone, email, or other channels.
  • Providing customer support through both voice and non-voice channels.
  • Collaborating with warehouse, logistics, and other teams to ensure timely order fulfillment and delivery.
  • Resolving any issues or discrepancies related to orders, shipments, or returns.

We value continuous learning, collaboration, caring, and giving back to the community. Apply now if you are looking for a challenging opportunity to grow your career

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