System Administrator Assistant

2 days ago


Bengaluru, Karnataka, India ITC Infotech Full time
About the Role

We are seeking a skilled System Administrator Assistant to join our team at ITC Infotech. As a key member of our IT support team, you will play a vital role in ensuring seamless service delivery.

Key Responsibilities
  • Provide exceptional voice support to internal stakeholders, addressing technical issues and resolving incidents promptly.
  • Maintain accurate records of service requests and incidents using ServiceNow.
  • Collaborate with the team to ensure effective incident management and resolution.
Requirements

To be successful in this role, you should have:

  • A strong background in technical support, preferably with 2-4 years of experience in international voice service desk environments.
  • Excellent communication and problem-solving skills, with the ability to handle high-pressure situations effectively.
  • Familiarity with various technical platforms, including Windows, Wi-Fi, and printers.
What We Offer

In return for your expertise and dedication, we offer a competitive salary range of ₹6.50 lakhs to ₹9.25 lakhs per annum, based on your experience and qualifications.

Please note that the salary mentioned above is an estimate and may vary based on individual factors. At ITC Infotech, we strive to provide a supportive work environment, opportunities for growth and development, and a chance to be part of a dynamic and innovative organization.



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