
Senior Wealth and Portfolio Manager
4 days ago
About the RoleOur company is seeking a Wealth & Investment Services Manager to lead and manage a team of financial experts, ensuring exceptional client service and business growth.
Main Responsibilities:
- Team Leadership & Development:
- Lead a team of specialists in achieving performance benchmarks related to user portfolio management and engagement.
- Conduct regular coaching sessions and performance reviews to enhance team effectiveness.
- Design and implement training modules to upskill team members on market knowledge, coaching conversations, and investment tools.
- Engagement & Relationship Building:
- Build meaningful relationships with users and prospects, ensuring consistent and informed engagement across touchpoints.
- Oversee portfolio discussions and reviews to ensure optimal asset allocation and alignment with users' financial goals.
- Support Specialists in addressing complex user queries and guiding them through the investment journey.
- Strategic Growth Initiatives:
- Develop strategies to deepen knowledge across investment and protection categories.
- Encourage Specialists to identify upsell opportunities and enhance overall portfolio value.
- Identify trends in investor behavior to guide planning and framework development.
- Product & Market Expertise:
- Stay updated with macro trends, product developments, and regulatory changes.
- Ensure the team is equipped with actionable knowledge of all investment offerings available on the platform.
- Operational Excellence:
- Define and refine workflows to improve the quality and efficiency of conversations and review cadences.
- Track key performance indicators and optimize activities using structured data analysis.
- Regularly present insights and reports on engagement patterns, team performance, and user outcomes.
Requirements:
- Excellent leadership and communication skills.
- Strong analytical and problem-solving abilities.
- Able to work independently and as part of a team.
- Familiarity with investment products and services.
Benefits:
- Competitive salary and bonus structure.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
Others:
- Able to adapt to changing circumstances and priorities.
- Strong time management and organizational skills.
- Able to work in a fast-paced environment.
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