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On-Site Equipment Maintenance Technician
2 weeks ago
As a key member of our service team, you will be responsible for providing on-site technical support to customers by performing repairs, installations, and maintenance of equipment. This includes attending to breakdown calls, completing installations, and performing scheduled preventive maintenance at customer sites in various locations.
- Provide frontline support by using your technical expertise and troubleshooting skills to resolve customer issues.
- Actively promote service contracts and consumables to meet sales targets.
- Maintain a strong contract retention rate and warranty conversion rate.
- Diploma or Engineering degree in any stream.
- Minimum 4+ years of field service experience, preferably from the batch coding industry.
- Familiarity with and fluency in Gujarati language.
- Ability to work independently, prioritize workloads, and multitask effectively.
- Strong analytical and communication skills.
The ideal candidate should have excellent technical knowledge, strong problem-solving skills, and the ability to work in a fast-paced environment. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
