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Senior Engineering Director

2 weeks ago

Pune, Maharashtra, India Zendesk Full time

At Zendesk, we are seeking a Senior Engineering Director to lead our Product Development Center of Excellence in Pune. As a key member of our engineering team, you will be responsible for designing and implementing the Contextual Workspaces feature and related features. This role requires a strong understanding of application system development and agile practices, as well as the ability to collaborate with other teams and partners across Global teams.

About the Role

This is a hybrid role, combining remote and on-site work. You will be required to attend our local office for part of the week. The specific in-office schedule will be determined by the hiring manager.

About the Team

Our team consists of front-end engineers who work on the backend when necessary. We use TypeScript and JavaScript for our frontend, and Ruby on Rails for our backend. If you have experience working in teams on large-scale front-end and back-end codebases, this could be the perfect opportunity for you.

Responsibilities
  • Lead and mentor a team of engineers, encouraging a culture of innovation, collaboration, and continuous improvement.
  • Work with Product Managers, Tech Leads, UX designers, and group collaborators to ensure team alignment with our long-term technical strategy and product roadmap.
  • Help our team members set goals that will cultivate their career growth while contributing to the overall success of the team.
  • Provide regular, actionable feedback to those you lead in an empathetic manner.
Requirements
  • Multiple years leading software engineers.
  • Sound understanding of application system development and agile practices.
  • A dedication to quality, robust, stable software and the knowledge and skills to steer a team to delivering to these expectations.
  • Comfort in the ability to collaborate with other teams and partners across Global teams, address issues head-on while applying empathy.