
Chief Technology Tools Specialist
7 days ago
We are seeking a skilled professional to join our team as an Engineering Support Specialist.
This role involves providing technical support to engineering teams, ensuring they have access to the tools they need to perform their tasks efficiently.
The successful candidate will be responsible for maintaining the productivity and efficiency of engineering teams by ensuring reliable access to engineering software tools.
Key Responsibilities:
- Install, configure, and maintain engineering software tools and applications
- Ensure all tools are up to date with the latest patches and versions
- Manage licenses and ensure compliance with vendor agreements
- Provide technical support to engineering teams for tool-related issues
- Troubleshoot and resolve software and serve as the primary point of contact for tool-related inquiries
- Develop and coordinate training sessions for engineering staff on tool usage
- Create and maintain documentation, including user guides and FAQs
- Assist users in understanding and utilizing tools effectively
- Work closely with engineering teams to integrate tools into workflows
- Collaborate with vendors and external partners for tool enhancements and support
- Coordinate with project managers to ensure tools meet project requirements
- Monitor tool performance and usage metrics
- Identify opportunities for tool optimization and process improvements
- Implement best practices for tool usage and management
- Ensure tools are secure and comply with organizational security policies
Requirements:
- Bachelor's degree / Diploma in Engineering, Computer Science, Electrical, Mechanical or a related field
- Experience in technical support or engineering role, preferably in a similar industry
- Proficiency in engineering software tools (e.g., AutoCAD, Bricscad, Tekla, ETAP, Bentley STaadPro, Aspen, Hexagon products, Smart 3D & Smart P&ID, Aveva)
- Strong understanding of IT infrastructure and software deployment
- Familiarity with scripting and automation tools is a plus
- Excellent analytical and troubleshooting skills
- Ability to diagnose and resolve complex technical issues
- Strong verbal and written communication skills
- Ability to manage multiple tasks and projects simultaneously
- Ability to work collaboratively in a team environment
- Minimum of 3 to 8 years of experience in the oil and gas industry or similar role
Benefits:
Our organization offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
About Us:
We are a global technology and engineering powerhouse, contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity.
We value collaboration and excellence in execution, and our employees are fully committed to bridging prosperity with sustainability for a world designed to last.
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