Field Sales Representative

1 week ago


Sambalpur, Odisha, India Rentokil Initial Full time
About Us
Rentokil Initial is the leading pest control service provider in India. We have a joint venture with Pest Control India, the number one pest control company in India, to set new standards for customer service. Our operations cover 300 locations across India.

About the Role:
As a Field Sales Executive, you will be responsible for identifying, sourcing, and securing long-term and short-term pest control and prevention business opportunities. Your primary responsibilities will include New Sales Productivity, Renewal, and Collection as per the assigned targets. You will report to the Branch Manager and work as part of a multi-functional team, collaborating with internal teams and external stakeholders.

Job Responsibilities:
  • Business Development (Sales)
  • Get business as per the approved business plan of the branch
  • Responsible for sales promotion activities in the assigned territory
  • Ensure all Sales KPIs are achieved month on month
  • Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
  • Maximise conversion of enquiries into orders
  • Ensure renewals in line with Company Expectations
  • Keep a close eye on the developments & business opportunities in the assigned territory
  • Prepare MPG and ensure it's updated regularly
  • Customer Service
  • Ensure the quality of service delivery
  • Maintain good liaison with the customers
  • Prepare reports & submit the same on time to the customers
  • Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
  • Conduct detailed inspection & SRA at client's site
  • Prepare quotations for the customers through the system
  • Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
  • Administration & Accounts
  • Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
  • Follow-up for the timely and correct invoicing by the back office
  • Share the costings and customer expectation with operations before service delivery
  • Ensure all the collections gets deposited to back office within 24 hours
  • Review daily collection & billing with back office department
  • Maintaining Systems and MIS
  • Ensure the required systems related to sales are updated on timely basis.
  • Prepare Daily and Monthly Sales Report
  • Maintain Database of customers
Key Result Areas:
  • Business Development (Sales)
  • Develop new business opportunities & Upselling Opportunities
  • Renewals (if assigned)
  • Calls/ Survey / Quotations/ PDSA as per Regional plan
  • Collection & DSO
  • Customer Service
  • Timely Invoice Submission
Competencies (Skills essential to the role):
  • Good Interpersonal & Networking Skills
  • Ability to communicate effectively
  • Ability to negotiate with the clients
  • Ability to achieve targets
  • Computer Skills


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