Operational Excellence Manager

7 days ago


Bengaluru, Karnataka, India LifeGuru Full time

We are seeking an operational powerhouse to join our team at LifeGuru. As an Operational Excellence Manager, you will be responsible for developing and implementing processes that drive business growth and improve customer experience. Your expertise in business operations, process optimization, and execution at scale will be invaluable to our team.

About This Role

This role requires a strategic thinker who can identify gaps, implement solutions, and drive growth initiatives. You will work closely with founders, key stakeholders, and cross-functional teams to build robust processes, execute high-impact initiatives, and institutionalize best practices for long-term growth. You will own and lead the operational strategy, process development, and execution of our astrology services.

Key Responsibilities
  • Business Ownership & Process Optimization: Develop standard operating procedures, streamline processes, and enhance operational efficiency for partnerships and executions.
  • Strategic Initiatives: Identify gaps and opportunities, drive innovation, and implement scalable solutions to enhance business performance and consumer experience.
  • Stakeholder & Vendor Management: Build and manage relationships with astrologers, authorities, priests, vendors, and other key partners to ensure seamless execution.
  • Data-Driven Decision Making: Analyze key business drivers, competitive landscape, and operational metrics to provide actionable insights.
  • Cross-Functional Leadership: Collaborate with marketing and product teams to execute business initiatives and drive company objectives.
  • Performance Tracking & Reporting: Define, monitor, and report key performance indicators to track momentum, proactively flag issues, and optimize execution.
  • Execution of High-Impact Projects: Lead time-sensitive, complex business initiatives by quickly understanding context and developing a structured approach for resolution.


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