Travel Dream Weavers

About the Position

We're looking for an exceptional travel expert to join our team.

As a key member of our team, you'll be responsible for turning travel dreams into unforgettable experiences.

Whether it's a honeymoon trip, a corporate journey, a friends getaway, or a family vacation, you'll be the expert who personalizes every moment to make it truly special.

Responsibilities

• Design bespoke travel packages aligned with customer interests, timelines, and budgets.
• Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
• Use our in-house tech platform to deliver real-time itinerary options with maximum flexibility.

Sales & Client Engagement

• Respond to inquiries across platforms with a consultative and customer-first approach.
• Understand client preferences and suggest curated domestic and international travel solutions.
• Drive conversions through meaningful conversations and proactive follow-ups.

Booking & Vendor Coordination

• Handle end-to-end bookings including flights, accommodations, activities, and transfers.
• Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.

Customer Experience

• Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
• Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.

Revenue Generation & Growth

• Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.
• Cross-sell and upsell premium experiences that add value for customers and revenue for the company.

Team Collaboration

• Work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.

Requirements

Knowledge & Skills:

• Familiarity with global and domestic travel destinations, packages, and pricing trends.
• Excellent communication, interpersonal, and persuasion skills.
• Strong negotiation skills and vendor relationship management.

Tech Savvy:

• Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.
• Ability to quickly learn and adapt to our proprietary itinerary builder system.

Language Proficiency:

• Fluent in English. Additional regional or international languages are a plus.

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