Technical Solutions Expert
1 day ago
About Us:
Zinrelo is a technology-driven company that requires a skilled Technology Solution Engineer to join our team. The ideal candidate will have a strong understanding of software engineering principles and experience in working with clients to implement technical solutions.
The Ideal Candidate:
We are looking for a talented professional with at least 8 years of experience in software or technology solution engineering. You will be responsible for developing in-depth knowledge of the Zinrelo software stack and effectively communicating its capabilities to clients.
Key Responsibilities:
- Solution Design: Develop in-depth knowledge of the Zinrelo software stack and effectively communicate its capabilities to clients.
- Client Onboarding: Collaborate with clients to integrate the Zinrelo platform into their technology ecosystem, including software development in HTML/CSS, JavaScript, API, and webhooks, as required.
- Integration Development: Create custom integration instructions based on client needs.
- Collaboration: Work closely with the Customer Success, Product Management, and Engineering teams on technical solutioning and debugging client issues.
- Client Communication: Participate in client-facing calls and occasionally travel to client sites, as required.
Requirements:
- Adaptability: Willingness to work flexible hours, 3 pm to 12 midnight IST, to align with other local teams and global customers across US, Europe, Middle East, and Asia.
- Education: Bachelor's or Master's degree in Computer Science, IT, or related field from a reputable institution.
- Professional Experience: At least 8 years of experience in software or technology solution engineering.
- Technical Proficiency: Hands-on experience building web applications using HTML/CSS, JavaScript, APIs, and webhooks.
- Communication: Excellent verbal, written, and presentation communication skills.
- Problem-Solving: Strong technical problem-solving skills.
- Tool Familiarity: Experience with source code version control tools (e.g., CVS) and software project management and ticketing systems (e.g., Jira).
- Prior Client-Facing Experience: Prior experience in a client-facing role is advantageous.
- Programming Languages: Knowledge of Python or PHP is an added benefit.
Compensation Package: $120,000 - $180,000 per annum.
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