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Housekeeping Leader
3 weeks ago
Corporate Housekeeping Manager
The role of the Corporate Housekeeping Manager involves setting and maintaining the highest standards of cleanliness, presentation, and maintenance across all properties. This includes developing and monitoring housekeeping procedures, conducting detailed snag lists, advising facility managers on process flows, and ensuring consistent brand compliance across locations.
- Develop standardised housekeeping policies, procedures, and checklists across all properties.
- Conduct regular property audits to ensure timely closure of pending items.
- Advise facility managers on best practices and resource allocation.
- Monitor daily, weekly, and monthly housekeeping schedules for efficiency.
This position requires strong leadership and coaching skills to influence unit-level teams, as well as proficiency in snag list creation and follow-up tracking tools, vendor management, and sustainable cleaning solutions.
Key Responsibilities:
- Providing operational support to facility managers.
- Training and performance evaluations to enhance member and guest experience.
- Collaborating with engineering and operations teams to address maintenance issues.
- Analysing member and guest feedback and initiating corrective measures.
Qualifications:
The ideal candidate will have a Bachelor's degree in Hotel Management or a related field, 8-12 years' experience in housekeeping leadership within luxury hospitality, and multi-property or corporate-level experience preferred.