Global Security Operations Specialist

1 day ago


Bengaluru, Karnataka, India GoTo Full time

Job Overview

We are seeking a highly skilled Global Security Operations Specialist to join our team at GoTo. This role is responsible for ensuring the protection and preservation of our global assets, including people, property, and information.

About the Role

The successful candidate will be responsible for establishing the strategy and developing programs to ensure the security and integrity of our operations. This includes defining the overall direction of critical incident management and response, physical security operations, security systems, and health and safety programs.

Main Responsibilities

  • Coordinate communication operations centre for global locations
  • Safeguard proprietary information and integrity of systems and resources
  • Verify and coordinate internal and external notifications of worldwide and local events
  • Answer routine and emergency calls, monitor alarms, and provide general assistance to employees and guests
  • Cross-functional collaboration with Security Systems Vendor and REWE Team for equipment maintenance
  • Maintain accurate records of physical security equipment and respond to incidents
  • Work closely with IT-Security Team during incident responses and support global badging and emergency requests

Requirements and Qualifications

To be successful in this role, you will require:

  • High School Diploma or Graduate degree (preferably engineering stream)
  • PSP - Physical Security Professional or CPP - Certified Protection Professional certification
  • Minimum 3+ years of customer service-related experience
  • Minimum 3+ years of security, dispatch operations, GSOC operations, investigations, or asset protection related experience
  • Proficient in Microsoft Office Suite and troubleshooting methodologies

Salary Information

The estimated salary for this role is ₹1,200,000 - ₹2,400,000 per annum, depending on qualifications and experience.

Working Conditions

This role involves shift duties, including night shifts, and requires willingness and fitness to work in these conditions.



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