Chief Digital Banking Strategist

1 week ago


Bengaluru, Karnataka, India beBeeDigitalBanking Full time ₹ 1,04,000 - ₹ 1,30,878

Digital Banking Officer Job Overview

This role is responsible for managing and maintaining the bank's digital banking platform, ensuring it remains up-to-date and user-friendly. It involves developing strategies to increase online banking usage and improve customer engagement.

Key responsibilities include:

  • Platform Management: Maintain the digital banking platform, addressing any technical issues that may arise.
  • Strategy Development: Design and implement plans to enhance online banking usage and improve customer experience.
  • Cross-Functional Collaboration: Work with various teams to identify new business opportunities and expand existing relationships.
  • Customer Service: Provide exceptional support to customers, responding to queries and resolving issues promptly.
  • Market Analysis: Stay informed about market trends and competitor activity to stay ahead in the competitive BFSI landscape.
  • Process Improvement: Identify areas for improvement and implement changes to enhance efficiency and productivity.

Job Requirements

To excel in this role, you will need:

  • Digital Banking Knowledge: Have a strong understanding of digital banking principles and practices.
  • Communication Skills: Possess excellent communication and interpersonal skills.
  • Adaptability: Be able to work effectively in a fast-paced environment and meet deadlines.
  • Technical Skills: Demonstrate proficiency in using digital banking software and systems.
  • Analytical Skills: Show strong analytical and problem-solving skills.
  • Industry Experience: Have experience working in a similar role within the BFSI industry.


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