IT Infrastructure Engineer
3 weeks ago
Infoya is a global IT consulting and services organization that collaborates with visionary leaders to achieve outsized business impact. We provide innovative solutions and explore cutting-edge technologies to solve the problems that our clients face.
Job DescriptionThis is a unique opportunity to join our team as a Sr. Ops Support Engineer and be part of our mission to deliver practical, effective solutions that drive tangible results.
Key Responsibilities:- Proactive Monitoring: Engage in regular monitoring of IT systems to identify potential issues before they become major problems.
- Troubleshooting: Troubleshoot technical issues promptly and efficiently to minimize downtime and ensure system reliability.
- Collaboration: Work closely with cross-functional teams to coordinate efforts and ensure seamless integration of IT systems.
- Documentation: Maintain accurate and up-to-date documentation of IT systems, including configuration files and system logs.
To succeed in this role, you should have 5-7 years of experience in operations or support roles within IT. You should also possess strong working knowledge of GCP and Kubernetes.
- Technical Skills: Proficient in shell scripting and Python for automation and monitoring tasks.
- Experience with Terraform along with ability to use a wide variety of open-source technologies and tools.
- CI Tools: Familiarity with Jenkins and continuous integration practices.
- Version Control: Experience with Git, GitHub Actions, and Bitbucket for version control.
- Monitoring Tools: Proficient in using Grafana for system monitoring and alerting.
- Agile Methodologies: Familiar with Scrum and Agile practices for team collaboration.
- Microservices Understanding: Collaborate effectively within a microservices architecture to ensure seamless integration and performance.
- Communication: Strong communication skills to work effectively with cross-functional teams.
- Release Management Tools: Experience utilizing software release management tools such as JIRA.
As a Sr. Ops Support Engineer at Infoya, you can expect a competitive salary and benefits package, opportunities for professional development and growth, a dynamic and collaborative work environment, and hybrid work options.
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