Quality Assurance Specialist

4 days ago


Surat, Gujarat, India beBeeQuality Full time ₹ 18,00,000 - ₹ 24,50,000

Job Description:

As the Assistant Manager - Quality, you will play a pivotal role in managing and optimizing our quality assurance process across the production cycle.

You will be responsible for ensuring adherence to ISO 9001 and other applicable certifications, driving customer satisfaction initiatives, and monitoring CSAT scores.

To achieve this, you will develop and implement robust quality plans, coordinate third-party laboratory tests, and issue certificates of quality to customers.

In addition, you will oversee incoming material inspection, maintain and upgrade lab equipment, lead standardization and certification initiatives, and establish and manage policies for documentation control.

Furthermore, you will implement CSAT monitoring processes, collect and analyze customer feedback, and regularly report on CSAT scores to identify areas for improvement.

Key responsibilities include:

  • Developing and implementing quality plans
  • Coordinating laboratory tests and issuing quality certificates
  • Oversight of incoming material inspection and lab equipment maintenance
  • Leading standardization and certification initiatives
  • Establishing and managing documentation control policies
  • Implementing CSAT monitoring processes and collecting customer feedback


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