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Global Education Consultant
1 week ago
We are seeking a highly motivated and experienced Global Education Consultant to join our team at upGrad. In this role, you will be responsible for initiating contact with potential leads, qualifying them, and cultivating genuine interest in our programs and offerings.
Salary and BenefitsThe successful candidate will receive a competitive salary package of up to 7 LPA + variable benefits.
Job DescriptionAs a Global Education Consultant, you will serve as the vital link between our potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors.
Main Responsibilities- Engage with assigned leads and promptly initiate contact through the auto dialer system.
- Qualify leads by assessing their interest, needs, and eligibility for our programs.
- Build rapport, credibility, and establish trust with leads through effective communication and active listening.
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in the CRM system.
To be successful in this role, you will need:
- Excellent verbal communication skills with an emphasis on fluency in English.
- Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
- Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
- Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus), with at least 1 year spent in a single company.
- Min Graduation is required.
- Previous experience working a 6-day work week.
- Currently working in the capacity of an individual contributor.
- Proven track record of meeting targets in the existing company.
At upGrad, we offer a dynamic and supportive work environment that fosters growth and development. As a Global Education Consultant, you will have the opportunity to make a real impact on people's lives and contribute to the success of our organization.
