Red Hat Principal Site Reliability Engineer

1 month ago

Pune, India RED HAT Full time
Job Description

Red Hat is seeking a highly skilled Principal Site Reliability Engineer to join our team and contribute to the development, scaling, and operation of our OpenShift managed cloud services. As a key member of our SRE team, you will play a critical role in enabling customer self-service, improving our monitoring system, and eliminating work through automation.

Key Responsibilities:

  • Manage, deploy, and operate cloud solutions at scale using Site Reliability Engineering principles
  • Participate in the design and development of new features to enable OpenShift 'as-a-service' across multiple public clouds
  • Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of OpenShift clusters deployed across multiple public clouds
  • Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
  • Interact with multiple teams within Red Hat and with the open source community to contribute to both the upstream and downstream projects to deliver functionality
  • Participate in product release cycles, deploying code to integration, staging, and production environments, integrating with CI/CD tooling, monitoring, and change management
  • Perform software updates, peer code reviews, testing, and CVE analysis; respond to security threats
  • Interact with automated monitoring and healing infrastructure to ensure healthy environments
  • Provide engineering support to Red Hat's global technical support team to resolve customer issues
  • Help and develop peers through knowledge sharing, mentoring, and collaboration
  • Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment
  • Participate in a follow-the-sun on-call rotation

Requirements:

  • 10+ years of software engineering experience using object-oriented languages; golang is preferred
  • 5+ years of experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure
  • 5+ years of experience with enterprise systems monitoring; knowledge of Prometheus is preferred
  • 5+ years of experience with enterprise configuration management such as Ansible, Puppet, or Chef
  • 3+ years of experience delivering hosted cloud services
  • 1+ year of experience with Kubernetes
  • 1+ year of experience with containers on Linux
  • Superior communications skills and experience working directly with and presenting to customers
  • Ability to quickly learn new technologies and follow industry trends
  • Demonstrated ability to quickly and accurately troubleshoot systems issues
  • Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

About Red Hat:

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are a global team with a flexible work environment that allows associates to choose the work environment that suits their needs. We encourage creative, passionate people to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open, and we welcome and encourage applicants from all dimensions of diversity.

Diversity, Equity & Inclusion at Red Hat:

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. We aspire to create an environment where everyone experiences equal opportunity and access, and all voices are not only heard but also celebrated. We welcome and encourage applicants from all dimensions of diversity.

Equal Opportunity Policy (EEO):

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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