
Patient Care Specialist
3 days ago
Job Summary:
We are seeking a dynamic Patient Engagement Manager with a background in dental care to lead patient interaction and engagement initiatives.
About the Role:
The ideal candidate will have strong clinical understanding, excellent communication skills, and ability to manage multiple cases.
This is an exciting opportunity for someone who is passionate about patient care and looking to grow their career in healthcare management.
- Analyze customer queries related to dental products or services
- Liaise between dentists/customers and the internal product team
- Identify upselling and cross-selling opportunities based on customer usage patterns
- Conduct regular follow-ups to ensure high levels of customer satisfaction
- Create and maintain documentation for customer support cases
Requirements:
- Degree in dental surgery or relevant field
- Strong communication and interpersonal skills
- Empathetic, patient-focused, and detail-oriented
- Ability to manage multiple cases and ensure timely follow-ups
- Prior experience in patient care, dental consultation, or healthcare management preferred
- Proficiency in MS Office/CRM tools advantageous
What We Offer:
- Opportunity to work closely with leading dental professionals
- Patient-focused, collaborative work environment
- Competitive salary package with growth opportunities
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