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Retail Store Director
1 week ago
The Retail Store Director for Neuraleap Technology Group plays a pivotal role in driving the overall success of the store by leading and motivating staff while ensuring an exceptional customer experience. This individual is responsible for overseeing day-to-day operations, managing inventory, and implementing effective sales strategies that align with the brand's values and objectives.
Key Responsibilities:
- Oversee daily operations of the retail store to ensure smooth functioning.
- Implement sales strategies to meet or exceed store sales targets.
- Manage and train store staff to provide exceptional customer service.
- Develop store schedules to optimize staffing and productivity.
- Conduct regular inventory audits to maintain stock levels.
- Ensure the store is consistently well-organized, clean, and visually appealing.
- Assist in the development of marketing and promotional campaigns.
- Analyze sales data to identify trends and areas for improvement.
- Handle customer inquiries and resolve any complaints or issues.
- Foster a positive work environment by promoting teamwork and motivation.
- Implement loss prevention strategies to minimize shrinkage.
- Maintain knowledge of the latest trends in lab-grown jewellery.
- Collaborate with upper management to set store sales goals.
- Assist with budgeting and financial planning activities.
- Ensure compliance with company policies and procedures.
Required Qualifications:
- Bachelors degree in Business Administration, Retail Management, or related field.
- At least 3 years of retail management experience, preferably in jewellery or related sectors.
- Strong background in sales and customer service.
- Proficient in inventory management and merchandising strategies.
- Excellent leadership and team management skills.
- Familiarity with point-of-sale systems and retail software.
- Ability to analyze data and make informed decisions.
- Exceptional communication and interpersonal skills.
- Proven problem-solving abilities in a retail environment.
- Passion for lab-grown jewellery and sustainable practices.
- Ability to work flexible hours, including weekends and holidays.
- Strong organizational skills with attention to detail.
- Ability to adapt to a fast-paced retail environment.
- Knowledge of marketing and branding principles.
- Commitment to maintaining a high level of customer satisfaction.
- Willingness to pursue ongoing professional development opportunities.
About Us:
We are a forward-thinking technology group dedicated to innovative solutions in the lab-grown jewellery industry. Our mission is to provide exceptional customer experiences through cutting-edge products and outstanding service.
