Patient Service Coordinator
5 days ago
Patient Service Coordinator
At DS Research, we are seeking a skilled Patient Service Coordinator to provide exceptional patient service and support.
Key Responsibilities:
- Welcome patients and visitors to the center, directing them to the appropriate departments or staff members.
- Answer phone calls, respond to inquiries, and forward calls to the relevant departments or staff members.
- Schedule appointments and maintain accurate appointment calendars.
- Handle patient intake and registration processes, ensuring all necessary information is obtained.
- Maintain confidential patient records, adhering to data protection protocols.
- Assist with general administrative tasks, including filing, emailing, and scanning documents.
- Manage office supplies and inventory, placing orders as needed.
- Coordinate with other departments to ensure seamless operations.
Requirements:
- Graduate or equivalent qualification.
- 1-2 years of experience in a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and other administrative software.
- Strong organizational skills and attention to detail.
- Able to multitask and prioritize tasks effectively.
- Friendly and welcoming demeanor.
- Experience in a healthcare or medical environment is advantageous.
DS Research values a patient-oriented individual with exceptional communication skills and a commitment to delivering outstanding customer service.
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